My refrigerator stopped working on ******** I called in that afternoon to submit a clai...

GetHuman1392072's customer service issue with Choice Home Warranty from October 2018

3 views | 18 similar | 0 following
Help with my Choice Home Warranty issue
Did that get it fixed?
Waiting to see if GetHuman1392072 fixed the issue with our suggestion.
The issue in GetHuman1392072's own words
My refrigerator stopped working on ******** I called in that afternoon to submit a claim, a technician came out on ***** and said he needed to order the part and would call me back Thursday no call so I called him and no answer so I left a message still no response so I called CHW and explained the situation and they said the technician never put a status claim in so the CHW rep tried calling the technician and again no answer and no call back, so the CHW rep. put my claim back out for a technician to pick it up, well as of right now they still don’t have a technician to look at my refrigerator and I was told they can’t give me a ETA because no tech has picked this job up when I asked how long I’m suppose to wait to get my refrigerator fixed I was told it could be another week if a technician doesn’t pick up the job, so I recommended a company for them to call that I know would come out and was told they can’t do that because it has to go back through the cycle, so in the meantime a week later and I’m still without a refrigerator and all my food had to be thrown out because of spoilage and I just went food shopping right before my refrigerator stopped working so I had a lot of food that spoiled.

GetHuman1392072 did not yet indicate what Choice Home Warranty should do to make this right.

How GetHuman1392072 fixed the problem

We are waiting for GetHuman1392072 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Choice Home Warranty's attention and get better help faster. Tap below to get started.
Having Choice Home Warranty issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1392072 fixes it.
This email address isn't valid

Choice Home Warranty

Customer service issue
Reported by GetHuman1392072
Oct 22nd, 2018 - 3 years ago
Fixed
Seen by 3 customers so far
Similar issue to 18 others
0 customers following this
Items needed
Account holder name
Policy number
Date of birth
Billing address
Email address on the account

Timeline

GetHuman1392072 started working on this issue
Oct 22nd, 2018 6:37pm
GetHuman1392072 indicated the issue is not fixed yet.
Oct 22nd, 2018 6:38pm

Paying Your Telecom Too Much?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies