I have used gold bond lotions for at least ** yrs.. ( gold bond softening..gold bond di...

GetHuman-wootie's customer service issue with Chattem from July 2018

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The issue in GetHuman-wootie's own words
I have used gold bond lotions for at least ** yrs.. ( gold bond softening..gold bond diabetic..gold bond softening foot cream..gold bond resilient (new)..& gold bond pedi smooth ( also new).. just bought * more bottle of gold bond softening lotion (***** *****) the pump will not work on both bottles ..I can hardly get it out of the bottle at all ..have taken the pump out of bottle and literally beat the bottom to try and get the lotion out..( lotion very very thick) when you unlock the pump it may let you pump it with about *** inch ..these bottles are a waste of my money ( approx. cost about **.**) I love this lotion & would like to continue to use this product .. so I would appreciate if this could be resolved as soon as possible ..thank-you..

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Chattem

Customer service issue
Reported by GetHuman-wootie
Jul 5th, 2018 - 4 years ago
Fixed
Seen by 34 customers so far
Similar issue to 9 others
0 customers following this
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Timeline

GetHuman-wootie started working on this issue
Jul 5th, 2018 8:28pm
GetHuman-wootie indicated the issue is not fixed yet.
Jul 7th, 2018 3:13am
GetHuman-wootie indicated the issue is not fixed yet.
Jul 7th, 2018 9:45am