I had check not go through which is valid. The only error that came up was to contact c...

GetHuman686342's customer service issue with Certegy from May 2018

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The issue in GetHuman686342's own words
I was trying to pick up medication. ... I had check not go through which is valid. The only error that came up was to contact certegy. I spent * hours yesterday trying to find a valid number that would get me to a live person to get the issue resolved. The store even did the same thing. Very frustrated and irritated when it takes that long just to get check authorization.
This was extremely frustrating. Because I was trying to pick up meds that both my wife and I very much need and unable to because there was an issue with the check system. Trying to call Certegy because that what was printed up on the receipt. And getting absolutely nowhere after * to * hours of trying to contact somebody.
I need them to authorize the check now and for future months so we don't run into this issue again.
I have tried multiple phone numbers approximately a half dozen so far for certegy and get the same automated message that runs me in circles. And won't get me to a live person to get it resolved.**I've gotten * phone calls back so far and no one on the other end responds.
I have an issue with Certegy too
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Certegy

Check authorization
Customer service issue
Reported by GetHuman686342
May 15th, 2018 - 10 mons ago
I have an issue with Certegy too
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Seen by 8 customers so far
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Timeline
GetHuman686342 started working on this issue
May 15th, 2018 3:16pm