I filed bankruptcy and my attorney said that my gas bill, which was going to be disconn...
GetHuman-pookey's customer service issue with Centerpoint Energy from May 2018
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The issue in GetHuman-pookey's own words
I filed bankruptcy and my attorney said that my gas bill, which was going to be disconnected for an unpaid balance would be taken care of. My gas was turned off today. Did center Point receive the bankruptcy order?
GetHuman-pookey did not yet indicate what Centerpoint Energy should do to make this right.
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How GetHuman-pookey fixed the problem
I contacted my bankruptcy attorney and told them how center point had dissconnected my gas. They immediately called Center Point and quickly resolved this issue. My bankruptcy attorney, then told me to called Center Point Customer Service. The agents there were very friendly and understanding. They set me up for an reconnection the very next day, at no cost. Thank you Center Point.
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