I filed bankruptcy and my attorney said that my gas bill, which was going to be disconn...

GetHuman-pookey's customer service issue with Centerpoint Energy from May 2018

Help with my Centerpoint Energy issue
I filed bankruptcy and my attorney said that my gas bill, which was going to be disconnected for an unpaid balance would be taken care of. My gas was turned off today. Did center Point receive the bankruptcy order?
I trust that Centerpoint Energy will make this right and come up with a resolution that is fair.
Help with my Centerpoint Energy issue
How GetHuman-pookey fixed the problem:
I contacted my bankruptcy attorney and told them how center point had dissconnected my gas. They immediately called Center Point and quickly resolved this issue. My bankruptcy attorney, then told me to called Center Point Customer Service. The agents there were very friendly and understanding. They set me up for an reconnection the very next day, at no cost. Thank you Center Point.
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Centerpoint Energy

Customer service issue
Reported by GetHuman-pookey
May 22nd, 2018 - 3 mons ago
I have an issue with Centerpoint Energy too
Fixed
GetHuman-pookey shared how to fix
Seen by 7 customers so far
Similar issue to 693 others
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Timeline
GetHuman-pookey started working on this issue
May 22nd 3:20am
GetHuman-pookey indicated the issue is not fixed yet.
May 22nd 11:49am
GetHuman-pookey confirmed the issue is fixed. Hooray!
May 25th 1:59pm
GetHuman-pookey confirmed the issue is fixed. Hooray!
May 25th 2:19pm