Before contacting them, items GetHuman-epepprin may need:
Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
The issue in GetHuman-epepprin's own words
Hi Good day Cebu Pacific! * * I am humbly asking for your assistance with regards to the booking I made last March **,**** where I mistakenly misspelled the name of Sofronio Monter (senior citizen) the other * persons I booked has no problem. The booking details are as follows* **A. BOOKING REFERENCE NUMBER: *EYCQGF**B. GUEST DETAILS**. Sofronion Monter (Senior Citizen)** *. Cristel Joi Monter (Adult) ***. Gerlyn Gloria (Adult)***. Kent Gloria (Child)****C. FLIGHT DETAILS**Route Airline Flight *Departure Arrival**Cebu to-Manila Cebgo DG******Thursday ** May **** , ****H (**:**AM)**Mactan Cebu International-Airport Terminal *** Thursday ** May **** , **** H (*:**AM)**Ninoy Aquino International Airport Terminal *****It should be SOFRONIO not Sofronion.*I am hopefully waiting for any updates with regards to the request I made the same day (March **,****). This is my Customer Care Reference Number: *******. Thank you so much.
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