Hi Good day Cebu Pacific! * * I am humbly asking for your assistance with re...

GetHuman-epepprin's customer service issue with Cebu Pacific Airlines from March 2019

14 views | 1680 similar | 0 following
Help with my Cebu Pacific Airlines issue
First: share to improve GetHuman-epepprin's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-epepprin's next move: call Cebu Pacific Airlines.
The best way to get your problem resolved is to tap the button below to start calling Cebu Pacific Airlines. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-epepprin may need:
Name on the ticket, Booking reference, Billing address, Email address on the account, and Frequent Flyer number (if applicable)
The issue in GetHuman-epepprin's own words
Hi Good day Cebu Pacific! * * I am humbly asking for your assistance with regards to the booking I made last March **,**** where I mistakenly misspelled the name of Sofronio Monter (senior citizen) the other * persons I booked has no problem. The booking details are as follows* **A. BOOKING REFERENCE NUMBER: *EYCQGF**B. GUEST DETAILS**. Sofronion Monter (Senior Citizen)** *. Cristel Joi Monter (Adult) ***. Gerlyn Gloria (Adult)***. Kent Gloria (Child)****C. FLIGHT DETAILS**Route Airline Flight *Departure Arrival**Cebu to-Manila Cebgo DG******Thursday ** May **** , ****H (**:**AM)**Mactan Cebu International-Airport Terminal *** Thursday ** May **** , **** H (*:**AM)**Ninoy Aquino International Airport Terminal *****It should be SOFRONIO not Sofronion.*I am hopefully waiting for any updates with regards to the request I made the same day (March **,****). This is my Customer Care Reference Number: *******. Thank you so much.

GetHuman-epepprin did not yet indicate what Cebu Pacific Airlines should do to make this right.

How GetHuman-epepprin fixed the problem

We are waiting for GetHuman-epepprin to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Cebu Pacific Airlines customer problems.
What Do I Do If My Baggage Is Missing or Damaged from Cebu Pacific Airlines?How Do I Change My Ticket Information with Cebu Pacific Airlines?How Do I Change My Flight with Cebu Pacific Airlines?
Do you have a customer issue as well?
We can help you get Cebu Pacific Airlines's attention and get better help faster. Tap below to get started.
Having Cebu Pacific Airlines issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-epepprin fixes it.
This email address isn't valid

Cebu Pacific Airlines

Customer service issue
Reported by GetHuman-epepprin
Mar 20th, 2019 - 5 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 1680 others
0 customers following this


GetHuman-epepprin started working on this issue
Mar 20th, 2019 1:26am