Hi Good day Cebu Pacific! * * I am humbly asking for your assistance with re...

GetHuman-epepprin's customer service issue with Cebu Pacific Airlines from March 2019

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The issue in GetHuman-epepprin's own words
Hi Good day Cebu Pacific! * * I am humbly asking for your assistance with regards to the booking I made last March **,**** where I mistakenly misspelled the name of Sofronio Monter (senior citizen) the other * persons I booked has no problem. The booking details are as follows* **A. BOOKING REFERENCE NUMBER: *EYCQGF**B. GUEST DETAILS**. Sofronion Monter (Senior Citizen)** *. Cristel Joi Monter (Adult) ***. Gerlyn Gloria (Adult)***. Kent Gloria (Child)****C. FLIGHT DETAILS**Route Airline Flight *Departure Arrival**Cebu to-Manila Cebgo DG******Thursday ** May **** , ****H (**:**AM)**Mactan Cebu International-Airport Terminal *** Thursday ** May **** , **** H (*:**AM)**Ninoy Aquino International Airport Terminal *****It should be SOFRONIO not Sofronion.*I am hopefully waiting for any updates with regards to the request I made the same day (March **,****). This is my Customer Care Reference Number: *******. Thank you so much.

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Cebu Pacific Airlines

Customer service issue
Reported by GetHuman-epepprin
Mar 20th, 2019 - 5 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 1680 others
0 customers following this

Timeline

GetHuman-epepprin started working on this issue
Mar 20th, 2019 1:26am