Carl's Jr. prioritizes customer satisfaction and takes order cancellations very seriously. If your online order was cancelled due to an issue at the restaurant like the grill not working, you should automatically receive a refund. It would typically be credited back to your original payment method. Please note that the processing time for refunds can vary depending on your bank, but generally, it should appear within 5-7 business days. If you do not see the refund after this period, we recommend contacting your bank for more information.
Asked Mar 23, 2024 8:52 PM