I had a stroke and I know I am behind on this. I need to change the due date when it...

GetHuman-joannhon's customer service issue with Care Credit from August 2018

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The issue in GetHuman-joannhon's own words
I had a stroke and I know I am behind on this. I need to change the due date when it’s due because it comes way before I get paid once a month I’m on Social Security and I know I’m behind $*** , so August ** I get paid it’s always the fourth Wednesday of every month so if you could make my due date around the **th or seventh of each month I would appreciate it . next Wednesday I will send $*** that’s all I can afford right now with all my other bills if you don’t want to except this I will have no choice but either go with an agency or I will have to file bankruptcy it’s up to you to work with me if you don’t want to then I don’t I may have to file bankruptcy and then you get none of your money back and by*Law you cannot touch my SS. That’s all I get to live on and I would like you to respond to my email and let me know what you have decided so please change my due date so that I can always be current on the **th of each month I only get paid once a month please help me to make sure this gets good and if you cannot except the $*** I won’t pay you at all as I don’t have much left anyway. Please quit calling me or I won’t pay it at all!!! I’m tired of the phone calls. I have sent you my arrangements and what I can afford so quit calling me you will have your money next Wednesday on the **nd it’ll probably be online so look online for it please thank you JoAnn Honn. **** **** **** ****. *** Driftwood Lane. Fairfax. Iowa if you could drop the late fees I would so appreciate it!! I cannot afford this either and have my account current then I will always try to pay on time!! Thank you!!
My stroke was was not horrendous but enough for me to not think straight right away. So please can you see to give me a break??
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Care Credit

Customer service issue
Reported by GetHuman-joannhon
Aug 15th, 2018 - a yr ago
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Timeline
GetHuman-joannhon started working on this issue
Aug 15th, 2018 2:58pm
GetHuman-joannhon indicated the issue is not fixed yet.
Aug 18th, 2018 8:13pm