While eating at your restaurant in Macon Georgia. The cashier who is also supposed to...

GetHuman-vrabbit's customer service issue with Captain D's from December 2018

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The issue in GetHuman-vrabbit's own words
While eating at your restaurant in Macon Georgia. The cashier who is also supposed to deliver food to the table was overwhelmed once I place my order I was given a number I waited the fish had to be cooked which took about ** minutes then I went to the counter as I saw my food come up to see if I could just get the food because I only had a ** minute lunch. The drive-through employee walk by my food I ask him is that number ** he said yes but the manager in the back I presume would not allow him to hand me my food as she stated you're doing the drive-through and that the other person could hand me my food. The front cashier had * more people in line and I had been waiting about ** minutes. I do not understand the manager's attitude I guess she thought I was being pushy or demanding but this is unacceptable

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Captain D's

Customer service issue
Reported by GetHuman-vrabbit
Dec 27th, 2018 - 4 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 49 others
0 customers following this


GetHuman-vrabbit started working on this issue
Dec 27th, 2018 8:04pm

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