Store ******, order *****, *:**pm. Alexis ran my debit card, handed it back w* receipt...

GetHuman-bmbguita's customer service issue with Captain D's from November 2018

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Store ******, order *****, *:**pm. Alexis ran my debit card, handed it back w* receipt, and then asked if I’d like to donate to St. Jude children’s research hospital. I answered ‘absolutely.’ I assumed she would just add it to the debit charge, but then she asked if I had any cash. I smelled a scam, so I told her no. While I was waiting for my food, I saw Her hand a LARGE amount of cash to another employee. I suggest that she and her manager be confronted about this, and that the camera footage from her last several shifts be reviewed for instances of cash being accepted after a debit transaction has already been made.
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Captain D's

Customer service issue
Reported by GetHuman-bmbguita
Nov 2nd, 2018 - a mon ago
I have an issue with Captain D's too
Seen by 2 customers so far
Similar issue to 35 others
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Name on the reservation
GetHuman-bmbguita started working on this issue
Nov 2nd 11:31pm
GetHuman-bmbguita indicated the issue is not fixed yet.
Nov 2nd 11:35pm