I need access to my account in order to pay invoice. I cannot receive code on USA phone so I need it via email

GetHuman5883692's Bill Pay Problem issue with Capital One from March 2021

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The issue in GetHuman5883692's own words
I'm trying to pay capital one invoice online while abroad in Buenos Aires -- I need access to my account ... I'm currently traveling in Buenos Aires. I have a CapitalOne invoice of $**** which I'm attempting to pay but I'm not allowed to login to my account because I cannot be verified via the usual code sent via cell phone number--since USA number does not work here in BAires. I attempted to call and was put on hold (no help). I'd ask that someone sends me an email with code to: *****@***.com or *****@***.com. Clearly, this incident has proven this credit card is not for traveling customer.
Travelers need access to account when abroad -- there is no guarantee that USA phone lines work abroad--this prevents me from receiving code
Please allow me to login to pay my invoice
Excellent customer for over ** years...I expected assistance regarding this issue
Tried to access account a number of times and calling the Intl number -- I was put on hold and received no help
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Capital One

capital one invoice
Bill Pay Problem issue
Reported by GetHuman5883692
Mar 24th, 2021 - 2 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 4574 others
0 customers following this

Timeline

GetHuman5883692 started working on this issue
Mar 24th 7:11pm
GetHuman5883692 indicated the issue is not fixed yet.
Mar 25th 1:49am
GetHuman5883692 indicated the issue is not fixed yet.
Mar 25th 1:49am
GetHuman5883692 indicated the issue is not fixed yet.
Mar 25th 8:05pm

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