I've just learned about a charge to my Capital One *** account that I did not make or a...

GetHuman-kellywfl's Dispute a Charge issue with Capital One from October 2020

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The issue in GetHuman-kellywfl's own words
I've just learned about a charge to my Capital One *** account that I did not make or authorize for a service that I no longer have an account for. (It is a rather small charge - $**.** - but that's not the point, as a larger charge could have also been made, which I want to prevent.)*I'm currently quarantined on a ship near Barbados and do not have phone service access for customer service.*I would prefer not to disable the card as this would create a potential temporary hardship that is preferable to avoid. Disabling this card and issuing a new card would not assist me at all, as I also have no immediate mailing services available to me under my present cirmcumstances. **Would you please assist me with what you are able to do about this unauthorized charge?*My name is Kelly W Flynn. The last * digits of my SSN are ***. The last * digits of my Capital One *** debit card are ***. Please respond a.s.a.p., thank you. Email is the only dependable communication option at present. Regards, Kelly W Flynn

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Capital One

Dispute a Charge issue
Reported by GetHuman-kellywfl
Oct 1st, 2020 - 2 years ago
Not resolved
Seen by 25 customers so far
Similar issue to 4916 others
0 customers following this

Timeline

GetHuman-kellywfl started working on this issue
Oct 1st, 2020 2:15pm

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