I pay all my bills online to Capitalize thru Chase. One payment has not shown up on my...

GetHuman856857's customer service issue with Capital One from September 2018

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The issue in GetHuman856857's own words
I pay all my bills online to Capitalize thru Chase. One payment has not shown up on my statement for $***.** which was made by Chase *******. They provided proof of payment and advised me to contact you with this Trace Number ***************
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Capital One

Customer service issue
Reported by GetHuman856857
Sep 22nd, 2018 - a yr ago
I have an issue with Capital One too
Not resolved
Seen by 52 customers so far
Similar issue to 1900 others
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