So, I am currently out in Afghanistan with the UK Armed Forces and I have limited acces...

GetHuman-joshrath's customer service issue with Capital One from May 2018

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The issue in GetHuman-joshrath's own words
So, I am currently out in Afghanistan with the UK Armed Forces and I have limited access to the internet and zero access to my phone for security reasons. Thus far I have been able to access my banking online with no problems. However now I am being asked for a * didget code that will be sent to my phone number. So here in lies my problem, with no access to my phone, I don't know how this can be achieved? **Luckily and thanks to the good grace of the UK Forces I am granted ** minutes a week of phone calls. Thus far I have used this to pay off my credit card. However I am not sure my family will be very understanding if this is to continue. Not sure they will feel ok with zero contact over the remaining * months of my tour. **So what I would like answered please, is there any way to send this code via E-mail or send it to a family members number or even pass it to me over the phone, I am willing to spend a weeks worth of call time to get this sorted. **Kind regards, **Josh Rathbone

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Capital One

Customer service issue
Reported by GetHuman-joshrath
May 31st, 2018 - 3 years ago
Fixed
Seen by 6 customers so far
Similar issue to 229 others
0 customers following this
Items needed
Card Number
Name of Account Holder
Phone Number
Email on Account
Billing Address
Social Security

Timeline

GetHuman-joshrath started working on this issue
May 31st, 2018 10:25am
GetHuman-joshrath indicated the issue is not fixed yet.
Jun 1st, 2018 1:30pm
GetHuman-joshrath indicated the issue is not fixed yet.
Jun 1st, 2018 1:36pm
GetHuman-joshrath indicated the issue is not fixed yet.
Jun 1st, 2018 1:37pm