A friend of mine who is out of the country made my credit card payments in full, you gu...

GetHuman-alyxsave's customer service issue with Capital One Credit Card from November 2018

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The issue in GetHuman-alyxsave's own words
A friend of mine who is out of the country made my credit card payments in full, you guys have locked my account due to me not being on the checking account which made the payments he’s out of the country in Switzerland on business, his name is Rafael and i can send our communication and his contact information to you guys, but they were authorized by his banker and should have no issue they were made from his phone, on the app and you guys can see that he requested a code to use my app in order to complete the transaction Rafael is his name this is his phone number, (***) ***-****. He is the owner of the Citibank & BOA accounts. If you need clarity from me with documents showing that he made the payments and authorized it i can thank you.

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Capital One Credit Card

Customer service issue
Reported by GetHuman-alyxsave
Nov 12th, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 367 others
0 customers following this

Timeline

GetHuman-alyxsave started working on this issue
Nov 12th, 2018 11:08pm

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