Most displeased with Katzen Eye Group, will you be changing vendors in Maryland for...

GetHuman-granita's customer service issue with CIGNA HealthSpring from October 2018

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The issue in GetHuman-granita's own words
Most displeased with Katzen Eye Group, will you be changing vendors in Maryland for ****? Went to Katzen * *** years ago. Dr. I saw was very nice until she found out I was not going to purchase new glasses, then she told me I would probably not pass my next dmv eye test. Problem I went for was a film over my left eye causing vision problems. That eye had a cataract removed * yrs ago. Dr.said I had an irritated cornea and prescribed eye ointment and preservative free dry eye drops. She dilated my eyes for test and I could not see a thing, so no eye test, but she wanted me to purchase new glasses without an eye test?? After using ointment and preservative free drop the film over my eye left and sight was good again. Would rather go somewhere else instead of Katzen due to my bad experience there. thank you, anita barkhorn

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CIGNA HealthSpring

Customer service issue
Reported by GetHuman-granita
Oct 9th, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 27 others
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GetHuman-granita started working on this issue
Oct 9th, 2018 6:56pm