I had emailed you awhile back and sent pictures of the plants and the box. Received a r...
GetHuman-ritashll's Complaint issue with Burpee.com from May 2020
Help with my Burpee.com issue
First: share to improve GetHuman-ritashll's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-ritashll may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-ritashll's own words
I had emailed you awhile back and sent pictures of the plants and the box. Received a reply back on May *th indicating that if it was too late to receive this item and I would like a refund to let you know. I emailed again on May **th thinking that you would have had time to replace the verbascum plants by now and got no response. Since then my rose bush never leafed out and appears to be very dead. Did you ever get more of ***** Lady of Shalott rose? That is the rose bush I originally wanted but you were out of stock. If you do not have that rose bush will you please send me a refund me for the rose bush and for two of the verbascums. I will have to go on to a different plan now as it is almost the end of May. I realize this had been a very trying time for us all but I am a avid gardener and don't want to waste my money either. Thank you for your time and response in advance!
GetHuman-ritashll did not yet indicate what Burpee.com should do to make this right.
I have an issue with Burpee.com too
How GetHuman-ritashll fixed the problem
We are waiting for GetHuman-ritashll to fix the problem and share the solution with the rest of us customers.
Please help with my Burpee.com issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.