I don't know where to start on this issue. I am thoroughly disgusted with your service...
GetHuman-mychat's Complaint issue with Burpee.com from April 2020
Help with my Burpee.com issue
Before contacting them, items GetHuman-mychat may need:
Order number, Billing address, and Email address on the account (if applicable)
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-mychat's own words
I don't know where to start on this issue. I am thoroughly disgusted with your service. I trusted you but I was wrong to order form you. I contacted you earlier this week probably Monday April **. My order was in * parts I got the seed in the mail, the butterfly bushes by UPS. My impatiens were supposed to be delivered by Post Office On April **. I didn't receive them although post office said they were delivered. I had a case with USPO but they said there was nothing I could do since as far as they were concerned they were delivered to me. *I contacted you via email on April ** to let you know. never heard back. Today about *:** the impatiens arrived via UPS. I opened about *:**, the plants were all out of their containers, dirt everywhere, not left in the right position. They look awful, they are very dry. I have watered them and replaced inthe containers. I want my money back plus my shipping. The butterfly bushes are fine and planted. They arrived fine so I will pay for them and the seeds. Want price of plants refunded. I have pictures to show you how they looked. I should have taken when they were laying all over container.
GetHuman-mychat did not yet indicate what Burpee.com should do to make this right.
I have an issue with Burpee.com too
How GetHuman-mychat fixed the problem
We are waiting for GetHuman-mychat to fix the problem and share the solution with the rest of us customers.
Please help with my Burpee.com issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
GetHuman-mychat shared this issue with friends on Facebook
Apr 24th, 2020 11:21pm
Moving? We Make It Easy.
Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.
Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians