I don't know where to start on this issue. I am thoroughly disgusted with your service...

GetHuman-mychat's Complaint issue with Burpee.com from April 2020

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The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-mychat's own words
I don't know where to start on this issue. I am thoroughly disgusted with your service. I trusted you but I was wrong to order form you. I contacted you earlier this week probably Monday April **. My order was in * parts I got the seed in the mail, the butterfly bushes by UPS. My impatiens were supposed to be delivered by Post Office On April **. I didn't receive them although post office said they were delivered. I had a case with USPO but they said there was nothing I could do since as far as they were concerned they were delivered to me. *I contacted you via email on April ** to let you know. never heard back. Today about *:** the impatiens arrived via UPS. I opened about *:**, the plants were all out of their containers, dirt everywhere, not left in the right position. They look awful, they are very dry. I have watered them and replaced inthe containers. I want my money back plus my shipping. The butterfly bushes are fine and planted. They arrived fine so I will pay for them and the seeds. Want price of plants refunded. I have pictures to show you how they looked. I should have taken when they were laying all over container.

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Complaint issue
Reported by GetHuman-mychat
Apr 24th, 2020 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 89 others
0 customers following this


GetHuman-mychat started working on this issue
Apr 24th, 2020 11:18pm
GetHuman-mychat shared this issue with friends on Facebook
Apr 24th, 2020 11:21pm

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