I don't know where to start on this issue. I am thoroughly disgusted with your service...

GetHuman-mychat's Complaint issue with Burpee.com from April 2020

Help with my Burpee.com issue
Before contacting them, items GetHuman-mychat may need:
Order number, Billing address, and Email address on the account (if applicable)
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-mychat's own words
I don't know where to start on this issue. I am thoroughly disgusted with your service. I trusted you but I was wrong to order form you. I contacted you earlier this week probably Monday April **. My order was in * parts I got the seed in the mail, the butterfly bushes by UPS. My impatiens were supposed to be delivered by Post Office On April **. I didn't receive them although post office said they were delivered. I had a case with USPO but they said there was nothing I could do since as far as they were concerned they were delivered to me. *I contacted you via email on April ** to let you know. never heard back. Today about *:** the impatiens arrived via UPS. I opened about *:**, the plants were all out of their containers, dirt everywhere, not left in the right position. They look awful, they are very dry. I have watered them and replaced inthe containers. I want my money back plus my shipping. The butterfly bushes are fine and planted. They arrived fine so I will pay for them and the seeds. Want price of plants refunded. I have pictures to show you how they looked. I should have taken when they were laying all over container.

GetHuman-mychat did not yet indicate what Burpee.com should do to make this right.

How GetHuman-mychat fixed the problem

We are waiting for GetHuman-mychat to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Burpee.com's attention and get better help faster. Tap below to get started.
Having Burpee.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Complaint issue
Reported by GetHuman-mychat
Apr 24th, 2020 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 89 others
0 customers following this


GetHuman-mychat started working on this issue
Apr 24th, 2020 11:18pm
GetHuman-mychat shared this issue with friends on Facebook
Apr 24th, 2020 11:21pm

Paying Too Much for Your Plan?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies