Dear Bungie:*Recently I got my Ace of Spades in game and was rewarded with a code with...

GetHuman-monialbe's customer service issue with Bungie.net from December 2018

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Dear Bungie:*Recently I got my Ace of Spades in game and was rewarded with a code with which I could optain my model of the hand cannon via bungie store.*But sadly, due to network connection issue and I was too busy at work during last month, I wasn't able to claim my code in time.*And when I finally have time and a good connection to claim my code, it said that the code was no longer available which means I would never have the chance to get my Ace of Spades, which is a really bad news for me.*I apologize for not claiming the code in time, and I wonder if I could have a second chance to claim my chance to buy the Ace of Spades. I love the lore of Cayde-* and don't want to miss the chance to have his beloved hand cannon with me.*If there's any possibility for me to have a second chance to optain the code and purchase the good, I'd have no doubt and purchase it in no time, for both the little Ace and for Cayde.*So please Bungie, please give me the chance to have Ace of Spades! I'd be so thankful to see my dream come ture!*Looking forward to your reply!**Sincerely*Oscar
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Customer service issue
Reported by GetHuman-monialbe
Dec 5th, 2018 - 2 mons ago
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Dec 5th, 2018 9:35am