Prattville Ala

GetHuman-asfmjht's Complaint issue with Buffalo Wild Wings from September 2020

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The issue in GetHuman-asfmjht's own words
We decided on Wednesday night ********* to run by and grab some wings and beer around * PM- *:**. We stood in the front lobby area with several other customers for over ** minutes we saw tables that needed to be bussed and employees walking all around us. No one acknowledged that we were even there, Not even a ..... we will be with you in a few min or sorry we are running short on help tonight can I get you a drink while you wait?? etc... It was not a Covid issue there were spots available but dirty tables. So my family along with another family just left. This is bad training and supervision that leads to bad customer service. You at least acknowledge your guests but no one said a word. We left and went to another restaurant but would have rather had wings. Prattville Ala

GetHuman-asfmjht did not yet indicate what Buffalo Wild Wings should do to make this right.

We have been a customer for years and stop at BWW where ever we travel. Our son is a student in Auburn and eats there a lot as well. We ordered to go every thursday during the pandemic start and no dining in was allowed.
nothing else tried just this notification
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Buffalo Wild Wings

Complaint issue
Reported by GetHuman-asfmjht
Sep 26th, 2020 - 2 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 40 others
0 customers following this

Timeline

GetHuman-asfmjht started working on this issue
Sep 26th, 2020 1:27am
GetHuman-asfmjht indicated the issue is not fixed yet.
Sep 26th, 2020 1:25pm