I returned my one-day rental early and was charged an additional fee of $***.**

GetHuman3992995's Overcharge/Strange charge issue with Budget Rent a Car from November 2019

Help with my Budget Rent a Car issue
Top Tip from another customer
If you are looking for a refund you should call into the company as the best option is to talk with a representative about the charges. If it is fraud you should call in to cancel your card and request a refund.
The issue in GetHuman3992995's own words
I rented a car from Budget through Priceline. The contacted price for this one-day rental was $***.**. When I returned the car the same day it was picked up, my receipt showed a charge of $***.**. When I questioned this, I was told to contact priceline who told me that I needed to work this out with Budget and told me that they wouldn't help me resolve this. It turns out I was charged the daily rate plus an additional charge for time and mileage. If I knew this in advance I would have waited over night to return the car. It seems unfair that I returned the car early and this caused an additional fee. I waited a long time on hold with Budget which doesn't let you know the length of the hold or give an option for a call back. I'd appreciate any help you could offer. Thanks!

GetHuman3992995 did not yet indicate what Budget Rent a Car should do to make this right.

I travel regularly each year: four trips across country my air and many shorter trips along the east coast. I never faced an issue like this with Hertz and have lots of travel choices. My willingness to do business with Budget is predicated on a refund of the early return amount of $***.**. Thanks.
Spent a long time with Priceline but they would not help me at all and said it was a matter between me and Budget.
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Budget Rent a Car

Overcharge/Strange charge issue
Reported by GetHuman3992995
Nov 25th, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 109 others
0 customers following this
Items needed
Who made the booking
Booking reference
Billing address
Email address on the account
Loyalty program number (if applicable)

Timeline

GetHuman3992995 started working on this issue
Nov 25th, 2019 6:26pm
GetHuman3992995 shared this issue with your circles on Google+
Nov 25th, 2019 6:37pm

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