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Brooks Brothers Customer FAQ

Top Answers & How-to Guides

What is Brooks Brothers's Phone Number?

The question we are asked most often is about how to talk to Brooks Brothers customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What Do I Do If My Brooks Brothers Gift Card Balance Won't Load?

If you used the Brooks Brothers gift card balance check tool but it won't display the right balance, there are a few ways you can figure...
Ask any question you have about Brooks Brothers customer service, get an answer now.
Contact Brooks Brothers customer service

Gift Cards

How Do I Check the Balance on My Brooks Brothers Gift Card?

To check your balance, visit your Brooks Brothers account and enter the appropriate email address and password. Once you sign in, click...
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How Do I Request a Refund to a Gift Card from Brooks Brothers?

If you bought something with a Brooks Brothers gift card and need to return it, you can get the price refunded to your gift card. If...
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How Do I Buy a Gift Card from Brooks Brothers?

Visit its website and follow the instructions to purchase a gift card from Brooks Brothers. Click the Gift Cards link. You can select...
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How Do I Send Someone a Brooks Brothers Gift Card?

You can easily send anybody a Brooks Brothers gift card. You can buy a physical gift card online and arrange to have it shipped. You...
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How Do I Use My Brooks Brothers Gift Card for My Purchase?

You can redeem traditional gift cards online, at any Brooks Brothers physical store or by phone. To redeem a gift card, select "use...
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What Do I Do If My Brooks Brothers Gift Card Balance Won't Load?

If you used the Brooks Brothers gift card balance check tool but it won't display the right balance, there are a few ways you can figure...
Read more

Help me with my Brooks Brothers customer service issue

Ask any question you have about Brooks Brothers customer service. We will do our best to get you answers right away.
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