Received a Brita Pitcher with filter as a gift... Loved it so much immediately bought a...

GetHuman-savetom's Complaint issue with Brita from May 2020

Help with my Brita issue
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The issue in GetHuman-savetom's own words
I was trying to Replace filter so I can continue using my filter! ... Received a Brita Pitcher with filter as a gift... Loved it so much immediately bought another spare filter. Until the time to change filters, Now I have used both spares & tons of water & still your filtration does NOT work! I have since researched your product & see that this is a common issue with your defective product! Like others, I intend to tell all of your defective product, unless I receive replacement of my pitcher & * spare filters or the funds equivalent!*You should be ashamed of your product & do all to correct & repair your product & company's image!
On my *nd spare filter & they do Not work! I have wasted tons of water, time & money for NOTHING!
I would like Brita to correct this issue by..** Replacing * Spare Long Lasting Water Filters that will work ...or**Replacing pitcher with filter & * long lasting Replacement Water Filter that works
My daughter was diagnosed HIV positive so we are extremely cautious on anything she intakes. Water filtration became essential!
What else to do.. I don't think I should lose more money on your defective product
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Brita

Brita Replacement Filters
Complaint issue
Reported by GetHuman-savetom
May 27th, 2020 - a year ago
Not resolved
Seen by 18 customers so far
Similar issue to 16 others
0 customers following this
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Timeline

GetHuman-savetom started working on this issue
May 27th, 2020 7:52am
GetHuman-savetom indicated the issue is not fixed yet.
May 29th, 2020 2:07pm
GetHuman-savetom indicated the issue is not fixed yet.
May 29th, 2020 2:26pm