I'd like a confirmation that the order was changed to the smaller fixture.
GetHuman1469022's customer service issue with Bowerylights.com from November 2018
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The issue in GetHuman1469022's own words
trying to change the chandelier size ... Customer Information *E-mail Address: *****@***.com *Billing Address *Cathy weiss ***** everit ave *hewlett, NY ***** ************Shipping Address *Cathy weiss ***** everit ave *hewlett, NY ***** ************Order Details*Order *: ********Code*Product*Qty*Price*Ea.*Total*JM-*****S********S** Florale Crystal Chandelier in Silver James Moder***$*,***.***$*,***.***Coupon Discount: JAMES*($***.**)*Shipping: Free Shipping*$*.***Sales Tax:*$***.***----------*Total for this Order:*$*,***.****Dear Customer Service,*I called the farmingdale location in hopes of speaking to a real person who could change the size of the fixtures I had bought online the previous day. I was told by Kojo all was taken care of, but haven't received any confirmation. **I've been trying to get a response, but no one answers and all calls go to voice mail. I'm concerned that I will receive the original fixtures and won't be able to return them. **I'm hopeful someone in customer service will be able to help me.**Thank you*Cathy Weiss
I can't get a written confirmation
I just want a confirmation so I know for sure that the size was changed
At least * years
I called and finally got Kojo in the Farmingdale store, but didn't receive a confirmation. I've called so many times since, but goes to voice mail and I never get a response
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