Good evening *I am writing as I have a ***** BOSCH integrated fridge-freezer *Model: KI...

GetHuman-monianto's Repairs issue with Bosch from September 2020

Help with my Bosch issue
Top Tip from another customer
Depending on the type of damage to set up a repair you will need to call in.
The issue in GetHuman-monianto's own words
Good evening *I am writing as I have a ***** BOSCH integrated fridge-freezer *Model: KIM*****GB*****It is an "old school" appliance, but I guess one of those that are worth keeping as they are usually very strong. *Due to the extraordinary heath wave we had this summer and the fact nobody was home to ventilate and cool the flat, the appliance stopped working properly. *We had a similar problem last year, which was very hot too, but after switching it off for a few hours, it started working again, until last week. **It looks like there's no more gas left in the fridge (which I am not sure it's a clear indicator of a leak or not) and the compressor makes a louder noise and works weakly. **The fridge doesn't produce cold, the freezer doesn't freeze.**I called a technician to inspect the appliance and he suggested to replace it with a new one as a reparation may not make it last too long anyway.**I am currently abroad and unable to reach you via phone, unless it's a whatsapp number. *I am getting in contact with you to have a better understanding of the situation and your much valued guidance. **If you could share your opinion*suggestion with me, it would be much appreciated. **My e-mail is: *****@***.com*My whatsapp number: ***** *** *** **I look forward to hearing from you. *With kind regards*Monia

GetHuman-monianto did not yet indicate what Bosch should do to make this right.

How GetHuman-monianto fixed the problem

We are waiting for GetHuman-monianto to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Bosch's attention and get better help faster. Tap below to get started.
Having Bosch issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Bosch

Repairs issue
Reported by GetHuman-monianto
Sep 26th, 2020 - 2 years ago
Fixed
Seen by 21 customers so far
Similar issue to 65 others
0 customers following this
Items needed
Where was the item purchased
Order number (if applicable)
Billing address

Timeline

GetHuman-monianto started working on this issue
Sep 26th, 2020 6:54pm
GetHuman-monianto shared this issue with your circles on Google+
Sep 26th, 2020 6:54pm
GetHuman-monianto confirmed the issue is fixed. Hooray!
Sep 27th, 2020 1:51am