I have been calling Bob's Furniture in Carle Place Long Island since April trying to re...

GetHuman763267's customer service issue with Bob's Discount Furniture from June 2018

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The issue in GetHuman763267's own words
I have been calling Bob's Furniture in Carle Place Long Island since April trying to receive credit on merchandise that I did not order nor received and NO ONE EVER ANSWERS the phone at this location. My *st contact with someone in the office was Jennifer. She took all my information and actually call me back stating she filed a claim and needed to confirm items was not ever sent out. I called several other times and a gentleman took my information and said he will have Jennifer call me back that he did see a claim in under my account and I have not seen a credit from Well Fargo of ***.** and I can't seem to speak with anyone from this location. I did not order this side chair for ***.** it was never delivered to me and I need to have this credited off my account. From this experience I will never order or recommend anyone to order furniture from Bob's Furniture store.

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Bob's Discount Furniture

Customer service issue
Reported by GetHuman763267
Jun 8th, 2018 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 327 others
0 customers following this

Timeline

GetHuman763267 started working on this issue
Jun 8th, 2018 3:05pm

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