Don't have service on my wifi. Have shut-off modem and restarted, also unplugged and re...

GetHuman-arallan's customer service issue with Bluegrass Cellular from June 2018

Help with my Bluegrass Cellular issue
The issue in GetHuman-arallan's own words
Don't have service on my wifi. Have shut-off modem and restarted, also unplugged and restarted modem* both to no avail.
GetHuman-arallan did not yet indicate what Bluegrass Cellular should do to make this right.
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Bluegrass Cellular

Customer service issue
Reported by GetHuman-arallan
Jun 7th, 2018 - 4 mons ago
I have an issue with Bluegrass Cellular too
Fixed
Seen by 4 customers so far
Similar issue to 557 others
0 customers following this
Items needed
Account holder name
Account number
Billing address
Account phone number
Last 4 digits of Social Security number
Timeline
GetHuman-arallan started working on this issue
Jun 7th 1:35am
GetHuman-arallan indicated the issue is not fixed yet.
Jun 7th 2:36am
GetHuman-arallan indicated the issue is not fixed yet.
Jun 8th 2:37am