My software for ****$ doesn't remove overlaps on all objects letters form your software...

GetHuman-cnavin's customer service issue with Bernina from December 2018

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The issue in GetHuman-cnavin's own words
My software for ****$ doesn't remove overlaps on all objects letters form your software. I've checked everything and it doesn't work properly. The owner of the store hasn't been able to help me, Please offer some help other than the manual which we have been over many times. *Very disappointed in the money I've spent to get no help.
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Customer service issue
Reported by GetHuman-cnavin
Dec 20th, 2018 - 10 mons ago
I have an issue with Bernina too
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Seen by 1 customer so far
Similar issue to 11 others
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GetHuman-cnavin started working on this issue
Dec 20th, 2018 5:57pm