Bell Canada is gouching their customers!

GetHuman-rinathor's customer service issue with Bell Canada from May 2018

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The issue in GetHuman-rinathor's own words
cancel fee of $**.**. This has not been fixed, still getting charge. ... I cancelled my cable two weeks ago & was told there would be a $**.** fee because my contract had four months left.The first thing I told them that I did not want to have a contract. They told me that I was not under any contract & now I am told different.*I am a senior & I only had the starter package because that is what I could afford at that time.I still have my landline with them which is expense.*I had to do all the work to send them the receiver etc, running around to get a box & they wanted it bubble wrap. Expense for me. They still wanted the fee of $**.** which I can not afford to pay. This is terrible customer service & a Hugh expense for the customers. This has given me a bad taste & I will never recommend Bell for any service.*Rina Thorne, **-***** St Clair Road, Chatham Ontario N*M *J*
I was not told at the time of getting the new service that it was under contract.
I would not have to pay the $**.** fee
Payments were always made on time
Talking to them on the phone, but that was a waste of time.
I have an issue with Bell Canada too
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Bell Canada

Cancelling Fee for cable
Customer service issue
Reported by GetHuman-rinathor
May 28th, 2018 - 2y ago
I have an issue with Bell Canada too
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Seen by 33 customers so far
Similar issue to 691 others
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Timeline
GetHuman-rinathor started working on this issue
May 28th, 2018 6:02pm
GetHuman-rinathor shared this issue with friends on Facebook
May 28th, 2018 6:03pm
GetHuman-rinathor shared this issue with others over email
May 28th, 2018 6:16pm
GetHuman-rinathor indicated the issue is not fixed yet.
May 30th, 2018 5:43pm
GetHuman-rinathor indicated the issue is not fixed yet.
May 30th, 2018 5:43pm
GetHuman-rinathor indicated the issue is not fixed yet.
May 30th, 2018 5:50pm
GetHuman-rinathor indicated the issue is not fixed yet.
May 30th, 2018 5:51pm
GetHuman-rinathor indicated the issue is not fixed yet.
May 30th, 2018 6:39pm
GetHuman-rinathor indicated the issue is not fixed yet.
May 30th, 2018 6:42pm
GetHuman-rinathor indicated the issue is not fixed yet.
May 30th, 2018 6:43pm
GetHuman-rinathor indicated the issue is not fixed yet.
May 30th, 2018 6:43pm
GetHuman-rinathor indicated the issue is not fixed yet.
May 30th, 2018 6:43pm
GetHuman-rinathor indicated the issue is not fixed yet.
May 30th, 2018 6:45pm
GetHuman-rinathor indicated the issue is not fixed yet.
May 30th, 2018 6:46pm
GetHuman-rinathor indicated the issue is not fixed yet.
May 30th, 2018 6:47pm
GetHuman-rinathor indicated the issue is not fixed yet.
May 30th, 2018 6:48pm
GetHuman-rinathor indicated the issue is not fixed yet.
May 30th, 2018 6:48pm
GetHuman-rinathor indicated the issue is not fixed yet.
Jun 2nd, 2018 7:10pm
GetHuman-rinathor indicated the issue is not fixed yet.
Jun 2nd, 2018 7:44pm
GetHuman-rinathor indicated the issue is not fixed yet.
Jun 2nd, 2018 7:45pm