I have an issue. Not sure if this is a good way to contact, but the automated phone did...

GetHuman-jcrossl's customer service issue with BankMobile from May 2021

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The issue in GetHuman-jcrossl's own words
I have an issue. Not sure if this is a good way to contact, but the automated phone did not give a good answer. I didn’t put in the right email address when trying to unlock my personal code, as my university has nicknames for emails so we do not have to use the long numbered versions. I did not realize that is was specifically towards my numbered school email and I tried enough for it to tell me I have exceeded the number of attempts. How long am I locked out of being able to log in?

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BankMobile

Customer service issue
Reported by GetHuman-jcrossl
May 6th, 2021 - 3 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 368 others
0 customers following this

Timeline

GetHuman-jcrossl started working on this issue
May 6th 4:55pm
GetHuman-jcrossl indicated the issue is not fixed yet.
May 6th 10:10pm
GetHuman-jcrossl indicated the issue is not fixed yet.
May 6th 11:35pm

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