Hello, I wasn’t aware that I was receiving a refund from my school because I was previo...

GetHuman-tyishap's customer service issue with BankMobile from July 2018

Help with my BankMobile issue
The issue in GetHuman-tyishap's own words
Hello, I wasn’t aware that I was receiving a refund from my school because I was previously told that I wouldn’t so I had an account that’s no longer in use on file. The acct is severely over drafted so I have a new bank account which I did not put on the site. My refund went in my old account and I just want my refund check put into my new account or a check to be sent to me. I contacted the bank and they said you would have to reverse the payment out they wouldn’t be able to do it. Thank you.
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Customer service issue
Reported by GetHuman-tyishap
Jul 18th, 2018 - 5 mons ago
I have an issue with BankMobile too
Seen by 1 customer so far
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GetHuman-tyishap started working on this issue
Jul 18th 10:52pm
GetHuman-tyishap indicated the issue is not fixed yet.
Jul 18th 10:55pm