I’ve been a BoH customer for ** years with * business accounts. I was happy to hear yo...

GetHuman-eddato's Complaint issue with Bank of Hawaii from November 2020

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The issue in GetHuman-eddato's own words
I’ve been a BoH customer for ** years with * business accounts. I was happy to hear you are offering Zelle and then sad that business customers can’t use it. When will you offer it? As an alternative I called (on hold for ** min.) to open a personal account and was advised I could only do that at a branch location. There are no branch locations where I am on the mainland. The agent said I could open it on line with a debit card for my business accounts. I agreed to do so. She politely transferred me to someone who could get me a card. Sadly, I was on hold for ** minutes and gave up. Would you please have a representative call me at ***-***-**** central standard time to assist me in setting up a personal account or getting me an ATM car so I can do it on line? Thank you.

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Bank of Hawaii

Complaint issue
Reported by GetHuman-eddato
Nov 5th, 2020 - 9 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 58 others
0 customers following this

Timeline

GetHuman-eddato started working on this issue
Nov 5th, 2020 10:29pm
GetHuman-eddato indicated the issue is not fixed yet.
Nov 6th, 2020 2:44am
GetHuman-eddato indicated the issue is not fixed yet.
Nov 6th, 2020 2:56am