Good Afternoon! *I'm contacting from Banco Sofisa in S*o Paulo - Brazil. On Sep...

GetHuman-ekimura's customer service issue with Banamex from October 2018

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The issue in GetHuman-ekimura's own words
Contact Payment Order Dept or Global Investigations Dept. ... Good Afternoon! *I'm contacting from Banco Sofisa in S*o Paulo - Brazil. On Sep. ******* we sent a payment order for the amount of USD **,***.** in favour of Mitsui Chemicals and SKC Polyurethans Inc. in Seoul through acct. ****************** with yourselves and by order of our client Amino Quimica - Brazil.*Beneficiary confirms payment was not received up to now. Do you have na specific Department and contact at Banamex in order to solve it?*Thanking you for your attention, we remain at your disposal for any additional information.*Ms. Elci Kimura
Confirming payment was effected to Mitsui because they informed our client that they have not received it up to now.
We are not customer of Banamex but Mitsui Chemicals and SKC Polyurethans Inc. in Seoul has an Account with Banamex.
Swift message MT*** dd Oct. *******.
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Banamex

Payment order from Brazil to South Korea through Banamex
Customer service issue
Reported by GetHuman-ekimura
Oct 22nd, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 7 others
0 customers following this

Timeline

GetHuman-ekimura started working on this issue
Oct 22nd, 2018 3:58pm

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