I have a Flourish II. I have hundreds of designs on thumb drives that I can’t use. (The...

GetHuman5751155's Technical support issue with Babylock from February 2021

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The issue in GetHuman5751155's own words
I have a Flourish II. I have hundreds of designs on thumb drives that I can’t use. (They all worked in my Viking) The store I purchased the machine from is NO help. This is the second Flourish machine from them. I had nothing but problems with the first one. Had it back to the store multiple times. I wrote to you about that in August ****. They finally gave me, the floor model. I need software I’m told to read my designs for my machine. I downloaded *D organizer. I went on line and downloaded The Editor, but having problems. The quilt store said they don’t know anything about any software except what they use and can’t help me. Not even “ come in and let’s see what we could do”. A few week ago I went in with a panel design for a quilt, try to find a matching trim. I ask the sales person if she would like to see the panel so I could match colors and said “NO” I will never ever step foot in that Quilt store again or give them any good reviews

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Babylock

Technical support issue
Reported by GetHuman5751155
Feb 13th, 2021 - 2 years ago
Not resolved
Seen by 32 customers so far
Similar issue to 30 others
0 customers following this

Timeline

GetHuman5751155 started working on this issue
Feb 13th, 2021 8:36pm

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