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I am looking to obtain a copy of a purchase on *.. from the stoneham ma store...

GetHuman5429167's Complaint issue with BJ's Wholesale Club from November 2020

Help with my BJ's Wholesale Club issue

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The issue in GetHuman5429167's own words

I am looking to obtain a copy of a purchase on *.**.** from the stoneham ma store ******Once charge of $***.** and another $***.**. We have a copy of the charge of $***.** we need to obtain the copy of $***.**.*This was used under the member id* ***-*****-*** (Molly Strout) *The $***.** is under Molly Strout, same day *.** there is a charge of $***.** for BJ's in stoneham as well. We can not obtain a copy of this charge from BJ's for we have NO IDEA what member id the charge of $***.** was used. We will start a charge back on credit card for me have been asking for this copy of charge for over a week now. I have called member services, andy Diaz, emailed *****@***.com and I have NOT had anyone reply back to me as of today.

GetHuman5429167 did not yet indicate what BJ's Wholesale Club should do to make this right.

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How Do I Send Someone a Bj's Gift Card?How Do I Check the Balance on My Bj’s Gift Card?How Do I Request a Refund to a Gift Card from Bj’s?How Do I Buy a Gift Card from Bj’s?How Do I Use My Bj’s Gift Card for My Purchase?

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BJ's Wholesale Club

Complaint issue

Reported by GetHuman5429167

Nov 3rd, 2020 - 2 years ago

I have an issue with BJ's Wholesale Club too

Not resolved

Seen by 23 customers so far

Similar issue to 482 others

0 customers following this

Timeline

GetHuman5429167 started working on this issue

Nov 3rd, 2020 2:46pm

GetHuman5429167 used the GetHuman Phone to get a rep from BJ's Wholesale Club on the line without waiting on hold

Nov 3rd, 2020 2:47pm

GetHuman5429167 did not talk with customer support