Hello, we recently dropped off my Wife's Chrysler ***S to get some recall issues and a...

GetHuman-zachcw's customer service issue with Autonation from December 2018

15 views | 175 similar | 0 following
Help with my Autonation issue
Next: our robot will wait on hold for GetHuman-zachcw to get a Autonation rep on the line!
Always use the GetHuman Phone to call Autonation. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-zachcw's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-zachcw may need:
Account holder name, Account number, Billing address, and Last 4 digits of Social Security number
The issue in GetHuman-zachcw's own words
Hello, we recently dropped off my Wife's Chrysler ***S to get some recall issues and a wheel bearing fixed. One of the recalls was updating her radio to ensure no one could hack into the system and steal her car. In the process of the Service Center doing this, the Navigation no longer works. The dealership called us and said they can not fix it, and if we want Navigation back we will need to pay $*,*** for a new radio. This is unacceptable. It is not a warranty issue, as it was working just fine before we dropped it off, and being charged $*,*** for a radio that is malfunctioning due to fixing a safety recall is absolutely absurd. The radio should either be restored with the Navigation feature (which we are paying for and is part of the car's features that we are contracted into) or the radio should be replaced at no cost to us.

GetHuman-zachcw did not yet indicate what Autonation should do to make this right.

How GetHuman-zachcw fixed the problem

We are waiting for GetHuman-zachcw to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Autonation's attention and get better help faster. Tap below to get started.
Having Autonation issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-zachcw fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-zachcw
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 15 customers so far
Similar issue to 175 others
0 customers following this


GetHuman-zachcw started working on this issue
Dec 26th, 2018 11:34pm

The Free, Easy Way to Move Services

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies