Hello, My name is Helen Lothrop and I visited the showroom Autonation Chrysler,Dodge, J...
GetHuman-hopeloth's customer service issue with Autonation from November 2018
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The issue in GetHuman-hopeloth's own words
Hello, My name is Helen Lothrop and I visited the showroom Autonation Chrysler,Dodge, Jeep in Roseville on **********. I purchased a vehicle, **** Toyota Corolla, with the verbal word of the Sales team there, Sam and Adam, that the vehicle could be returned within * days * *** miles . Before purchasing I saw the Carfax and there were no accidents but only a damage report saying damage to left and right front. I asked for more details about the damage but the neither Sam or Adam had any details about it. I signed the sales contract knowing if I wasn't satisfied, the vehicle could be returned. After having my mechanic look at the **** Toyota Corolla, there had been fenders repainted and some body work done on the front * fenders. The car consistently drifted to the right. I was not happy with the car and the undisclosed amount of damage that must have taken place to the vehicle before I purchased it. I returned it to Roseville, Chrysler Dodge Jeep on the *th day , within the * day limit, the day after I was able to get my mechanic to examine the car, and was told I drove *** miles, ** miles too many and couldn't return the car now. I left the vehicle and key at the dealer and said they didn't disclose the amount of damage to me and I didn't want to buy the car. Please resolve this by rewinding the contract and returning my $*,*** cash deposit. Cell ****-***-****
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