I purchased a vehicle from AutoNation Brooksville. When I test drove it there was a wob...

GetHuman-riannse's customer service issue with Autonation from October 2018

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The issue in GetHuman-riannse's own words
I purchased a vehicle from AutoNation Brooksville. When I test drove it there was a wobbling. The salesman Travis said it was because of how the roads were paved. I drove it home * hours away and the wobble worsened. I called the finance company who told me to get it checked. I took it to AutoNation Toyota and was told the front axle was bad and a safety issue. I only had the car for * days at the time. I contacted AutoNation Brooksville and have been giving the run around. This issue needs to be corrected it is illegal to sell a car with such safety issues. I am in the process of contacting a lawyer. I purchased the car September ** and the wobbling is to the point I don't feel safe driving it. Now AutoNation Brooksville wants me to wait to my warranty to become active and pay $*** deductible to fix a problem that should of been taken car of before the car was sold. Is this how you do business?

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Autonation

Customer service issue
Reported by GetHuman-riannse
Oct 12th, 2018 - 3 years ago
Fixed
Seen by 8 customers so far
Similar issue to 69 others
0 customers following this
Items needed
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Account number
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Last 4 digits of Social Security number

Timeline

GetHuman-riannse started working on this issue
Oct 12th, 2018 9:13pm
GetHuman-riannse indicated the issue is not fixed yet.
Oct 22nd, 2018 1:08am
GetHuman-riannse indicated the issue is not fixed yet.
Oct 22nd, 2018 1:09am

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