I went to do a return on a receipt i loved the deal was a good one so i bought a * qt.m...

GetHuman5434352's customer service issue with Auto Zone from November 2020

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The issue in GetHuman5434352's own words
I went to do a return on a receipt i loved the deal was a good one so i bought a * qt.motor oil pennzoil and a filter for **.** i returned to the same place i bought it from unopened un used the reason is because my partner bought one to. The guy and the manger at **** north** ave Phoenix Az *** *** **** the guy who was helping me at *:** pm opened the unused motor oil i was returning and refused my return the manger told me he can return it because it was opened i responded that is because the man who works there opened it i argued back he opened it and broke the seal the manger told he was standing right there i said so what he opened it i told to say what he did he look over it and then proceeded to brake the seal and refused my return iam not happy with this service i don't open things and return it thats not how i roll i want my refund that should be owed and some because that is bad buisness and i should not be treated like iam the one who open things and return it was a very bad way of me not wanting to shop at auto zone again i went with ***% honesty and walk out like i am a criminal these people should be fired.i wish i never had walked or bought anything from this auto zone i mean who does this i hope not everyone does this kind of business and i am not happy with the out come the manger was rude and he lied to a customer who only was trying to return something with a receipt i don't think that was a proper way of not getting my money back the manger saw him open it but lied to me abought him not seeing him do it i had a person with me who can say the same thing i have no criminal record iam voter animal rescuer church going and these men were out of line i want something done about it so it will happen to someone else

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Auto Zone

Customer service issue
Reported by GetHuman5434352
Nov 5th, 2020 - 9 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 12 others
0 customers following this

Timeline

GetHuman5434352 started working on this issue
Nov 5th, 2020 2:13am