I work at the au bon pain at ** pine street newyork *****. tuesday november **th the GM...

GetHuman1729704's customer service issue with Au Bon Pain from December 2018

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The issue in GetHuman1729704's own words
I work at the au bon pain at ** pine street newyork *****. tuesday november **th the GM pulled me to the side to tell me that i left the counters dirty, being honest i replied with tiffany(assistant manager) left the counters dirty. she usually helped clean when we closed every night. he went back and told her and she made it into a big issue to where she was calling other workers about the situation and instigating while i was on register .It went into wednesday where she called me a liar and she voiced she was angry because michael the general manager believed me and not her. i had asked the general manager for a transfer to another store . he replied with ''there is no other stores'. so i asked to speak with HR and he replied with ''they all left the company''. i then asked if i could work morning shifts because ive closed since july and i needed to be leabing early and he said ''if i dont close he wont have no hours for me monday dec *rd * packs of waters fell on my face and my head . when i reported it to the manager he screamed at me and said go home if i have a headache . he filled out a workers com. and i left. tuesday dec *th i came in and he asked me how i was feeling i told him my face and my mouth is sore but im able to work . he said okay. i asked him should i restock and he said he doesnt know if tiffany counted everything upstairs and to go ask her . i said no because my mouth still hurts . and then he told me to leave the stuff aside until there done counting. after almost * hours i started putting it on the shelves and tiffany saw me . instead of her as the asst manager telling me to wait she didnt count it she goes to the back and tells michael and he comes out screaming''what the ****' i told you to leave it it would mess up my count ' and then i said nobody told me anything . i didnt know it wasnt counted yet . being that i was back and forth in the store because i was the only closer was always busy doing something else . he yelled and said i need to deal with tiffany because shes my manager and shes over me '' and that i dont have a choice but to work with her 'he stated if i dont like it dont come back' so i got dress and asked him to clock me out in the middle of my shift and he replied with''theres another manager in here '' my intentions wasnt to leave au bon pain . i love the company but i just wanted a transfer and he wouldnt give to me after i explained i was uncomfortable working there.

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Au Bon Pain

Customer service issue
Reported by GetHuman1729704
Dec 10th, 2018 - 3 years ago
Not resolved
Seen by 20 customers so far
Similar issue to 10 others
0 customers following this

Timeline

GetHuman1729704 started working on this issue
Dec 10th, 2018 6:19pm