I purchased a SIM Free Samsung A**E **GB Mobile Phone – Blue See below for details and...

GetHuman-moureent's customer service issue with Argos from August 2020

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The issue in GetHuman-moureent's own words
I purchased a SIM Free Samsung A**E **GB Mobile Phone – Blue See below for details and it appears faulty - it works fine and then for no apparent reason it flashes up that there is no sim card fitted and therefore no connection - this lasts for an hour or so then it works fine. This has started happening more frequently now even though the sim card is fitted and it hasnt been dropped. *My daughter has looked at it for me to check that the Sim card has not become unlodged and she has taken it out and put it back in again. *It happened again this morning. As I work for the NHS my phone is vital to me. I do think that there is a reoccurring fault with this phone I have. I am happy with the phone when working but I happen to think that this one is faulty. Can you help please?*Order details were-*Order number************Order date*Tue ** May *****Payment method*ARGOS STORE CARD *****Billing address*Maureen Trewhitt Smith***,Tower Close*Charlton*ANDOVER*SP***RS*Mobile ***********

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Argos

Customer service issue
Reported by GetHuman-moureent
Aug 19th, 2020 - 8 months ago
Not resolved
Seen by 15 customers so far
Similar issue to 1370 others
0 customers following this

Timeline

GetHuman-moureent started working on this issue
Aug 19th, 2020 9:01am