I ordered a product for collection in Sainsbury store in wombourne I spoke to a lady on...

GetHuman1497855's customer service issue with Argos from November 2018

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The issue in GetHuman1497855's own words
I ordered a product for collection in Sainsbury store in wombourne I spoke to a lady on live chat Danielle who assured me the item would be at the store at **.**am Sunday I went to the store to collect them at *.** but I was told they had not arrived and won't be there until today this is despite me telling Danielle that if they were not there Sunday I didn't want the item and that if there was a problem I would drive to Argos at Merry Hill and collect them but I was assured they would be there I asked sainsburys staff why they didn't inform me they hadn't arrived I was told you won't give customers phone numbers or email so they couldn't contact me this is absolutely disgusting one of you Sainsbury or Argos could of contacted me and I would of picked them up myself I will never buy from Argos again

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Argos

Customer service issue
Reported by GetHuman1497855
Nov 5th, 2018 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 299 others
0 customers following this

Timeline

GetHuman1497855 started working on this issue
Nov 5th, 2018 9:08am