I purchased a tv from yourselves a year and a half ago. I went to change channels and t...

GetHuman1340229's customer service issue with Argos from October 2018

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The issue in GetHuman1340229's own words
I purchased a tv from yourselves a year and a half ago. I went to change channels and the screen went black. I have sound but no picture. I have called into my local Argos store to try and resolve the issue. I was given a number for a to speak to a Panasonic enegineer. Which I’m no further forward with. He just stated it was an engineer problem and I was put on hold and then cut off and had to ring again. Under Eu law i have electrical cover for two years if an item isn’t fit for purpose. I spent £*** on a tv that lasted * year and half. I have my receipt for proof of purchase. I’m no further forward with calling into Argos and ringing Panasonic. I would like my tv replaced as it is not fit for purpose. *Regards,Julie Whittaker

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Customer service issue
Reported by GetHuman1340229
Oct 13th, 2018 - 4 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 241 others
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GetHuman1340229 started working on this issue
Oct 13th, 2018 9:05pm