Very disappointed about Argos service

GetHuman1007466's customer service issue with Argos from August 2018

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The issue in GetHuman1007466's own words
Trying to get the product I was originally gave my Argos staff ... I purchased a zinc smart x pro from Argos last month witch had bloothooth built in the bloothooth stopped working so I returned the item and got gave another Segway once I’ve got it home I’ve noticed it wasn’t the same as the one I originally purchased this Segway was just a zinc smart x wich doesn’t have bloothooth so I returned it to store and explained they said they originally gave me the zinc smart x pro by mistake and as a good will guesture because the one I should have purchased was out of stock which in my understanding is not my fault so I’ve tried understanding and explaining the segway zinc smart x pro I origiinaly revived my child has seen and played on and was over the moon with it through fault I had to bring it back and get a new one but this one doesn’t have bloothooth I can not stress enough how this has an affect on me I’m not at fault But yet I’m suffering and been left disappointed and feeling no support from Argos what so ever and my child is nothing but upset about this mistake due to Argos it’s not a mistake from me it’s a mistake from the company but yet me the customer I’m left suffering and disappointed about the service
My child is nothing but disappointed and I find it very unfair

GetHuman1007466 did not yet indicate what Argos should do to make this right.

Been a regular customer for a very long time
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Argos

Trying to get what I’d received in the first place
Customer service issue
Reported by GetHuman1007466
Aug 18th, 2018 - 5 years ago
Fixed
Seen by 28 customers so far
Similar issue to 125 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman1007466 started working on this issue
Aug 18th, 2018 11:04am
GetHuman1007466 indicated the issue is not fixed yet.
Aug 18th, 2018 11:05am
GetHuman1007466 indicated the issue is not fixed yet.
Aug 19th, 2018 2:08pm
GetHuman1007466 indicated the issue is not fixed yet.
Aug 21st, 2018 12:37pm
GetHuman1007466 indicated the issue is not fixed yet.
Aug 21st, 2018 12:37pm
GetHuman1007466 indicated the issue is not fixed yet.
Aug 21st, 2018 1:43pm
GetHuman1007466 indicated the issue is not fixed yet.
Aug 21st, 2018 1:43pm

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