Yadkinville,NC. ***** location, today at **:** a.m. We left at **:**, which plays into...

GetHuman2641508's customer service issue with Arby's from March 2019

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The issue in GetHuman2641508's own words
Order, ... Yadkinville,NC. ***** location, today at **:** a.m. We left at **:**, which plays into my story.**Young man in Arbys shirt was next door at a Sheetz station with pants hanging off his back side, propped up at a picnic table, smoking. That was **:**. We went in with a coupon. Young man who took the order was very polite, kept apologizing, because he didn't know how to ring up coupons. He asked co-workers, nobody had a clue, only the **Mgr** on the smoke break. Cashier just punched in random good until the order matched CLOSE to my coupon amt. He rang it up and I paid. THREE orders came thru the drive-thru as we ate...with coupons. ....ALL left because nobody could ring them up. The MGR was still on break. Watched him go across the parking lot to the Arby dumpster, open the gate, go in in the enclosure and do ?? he dug from his pocket. Hung out a few and finally came back to hopefully do his job....at **:**!!!!...went STRAIGHT TO THE FOOD and began picking up orders to go on trays and NO...he did NOT wash his hands! Long, blond stringy hair, real baggy pants...no clue his name. Let me know your plan to follow up or my next CALL will be to the Health Dept.! They might also want to address all the FLIES in the eating area!
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Customer service issue
Reported by GetHuman2641508
Mar 30th, 2019 - 6 mons ago
I have an issue with Arby's too
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Seen by 17 customers so far
Similar issue to 38 others
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GetHuman2641508 started working on this issue
Mar 30th 4:09pm