I went to the Hialeah Florida Applebee's location Saturday June **th just before * p.m...

GetHuman-melo_gis's Complaint issue with Applebees from June 2019

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The issue in GetHuman-melo_gis's own words
I went to the Hialeah Florida Applebee's location Saturday June **th just before * p.m. we made our order. After waiting ** minutes I told the waitress to get me the manager because I noticed that two people had been seated after us had already received their meals and others were eating their appetizers. After speaking with the manager the food came out cold we never received your appetizers nor soups nor my child's meal. The entree was cold and I was so upset that I got up and I left because I was never going to eat food that has been sitting out for over ** minutes or was I going to pay for a meal that I was not content with. This is not the first, second or fifth time that this has happened at this location I continue to go back because of convenience and because hoping that they're going to change and they never do. I will let this be known and I will be making a Google review that Applebee's is absolutely terrible and to never go back again especially to this location. The service and the food has gone down so much and quality that I'd rather go eat a crappy burger at McDonalds. My mother is diabetic and now I need to find her a place to eat quickly. This is uncalled for. You have just lost a ** year plus customer.

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Applebees

Complaint issue
Reported by GetHuman-melo_gis
Jun 30th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 393 others
0 customers following this

Timeline

GetHuman-melo_gis started working on this issue
Jun 30th, 2019 12:53am

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