I went to the Hialeah Florida Applebee's location Saturday June **th just before * p.m...

GetHuman-melo_gis's Complaint issue with Applebees from June 2019

Help with my Applebees issue
First: share to improve GetHuman-melo_gis's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-melo_gis may need:
Name on the reservation
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-melo_gis's own words
I went to the Hialeah Florida Applebee's location Saturday June **th just before * p.m. we made our order. After waiting ** minutes I told the waitress to get me the manager because I noticed that two people had been seated after us had already received their meals and others were eating their appetizers. After speaking with the manager the food came out cold we never received your appetizers nor soups nor my child's meal. The entree was cold and I was so upset that I got up and I left because I was never going to eat food that has been sitting out for over ** minutes or was I going to pay for a meal that I was not content with. This is not the first, second or fifth time that this has happened at this location I continue to go back because of convenience and because hoping that they're going to change and they never do. I will let this be known and I will be making a Google review that Applebee's is absolutely terrible and to never go back again especially to this location. The service and the food has gone down so much and quality that I'd rather go eat a crappy burger at McDonalds. My mother is diabetic and now I need to find her a place to eat quickly. This is uncalled for. You have just lost a ** year plus customer.

GetHuman-melo_gis did not yet indicate what Applebees should do to make this right.

How GetHuman-melo_gis fixed the problem

We are waiting for GetHuman-melo_gis to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Applebees's attention and get better help faster. Tap below to get started.
Having Applebees issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Complaint issue
Reported by GetHuman-melo_gis
Jun 30th, 2019 - 3 years ago
Not resolved
Seen by 9 customers so far
Similar issue to 393 others
0 customers following this


GetHuman-melo_gis started working on this issue
Jun 30th, 2019 12:53am

Free Moving Concierge

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians