My son and and * other teenagers went to the Applebee’s in Bellevue Nebraska ordered wi...

GetHuman-jmuggsy's customer service issue with Applebees from October 2018

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They were there for the endless wings ... My son and and * other teenagers went to the Applebee’s in Bellevue Nebraska ordered wings mind you October’s special is endless wings as well as the regular Wednesday special when they finished their first plate of wings they ordered another one and was told by the waitress name unknown because she did not introduce herself said I will have to charge you for another order because I didn’t know you wanted endless wings No apology or suggestion of correcting their ticket so they could have the endless wings I called the manager he said unfortunately there was nothing he could do other than talk to the waitress how are you going to talk to the waitress if you don’t know who she is because she didn’t introduce herself in my opinion I totally believe she knew they wanted boneless but since it was some teenagers she took advantage of them correct if I’m wrong but endless wings has been going on for a while on Wednesday’s and in October she should have tried to correct their so they could have endless wings instead of saying I have to charge you for another of wings this is unacceptable and the managers attempt to back the waitress is unacceptable these kids have gone there before and enjoyed the endless wings but had an adult with them and never had problems o have seen waitresses and managers take advantage of kids in restaurants before if I feel this is taken care of properly I will be forced to go to the media with bad publicity for this establishment and will do my best to discourage people from going there in my opinion I think these kids should be comped a free meal they did nothing we’re not disrespectful and even left the waitress a tip from all of them *Thank You *John Mulligan ****-***-**** or *****@***.com
They had to say they wanted endless wings on the day of endless wings special
I think they should get comped endless meals since that was why they went there
Because when they are there they are very respectful and courteous
Talked to manager he didn’t really act like it was a big deal
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Customer service issue
Reported by GetHuman-jmuggsy
Oct 11th, 2018 - 2 years ago
Seen by 5 customers so far
Similar issue to 80 others
0 customers following this
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GetHuman-jmuggsy started working on this issue
Oct 11th, 2018 8:36am
GetHuman-jmuggsy indicated the issue is not fixed yet.
Oct 12th, 2018 11:40am

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