We dined at the Applebee’s on * mile line and Gonway in Mission, Texas yesterday. The s...
GetHuman-ltrevino's customer service issue with Applebees from June 2018
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The issue in GetHuman-ltrevino's own words
We dined at the Applebee’s on * mile line and Gonway in Mission, Texas yesterday. The service was excellent, but the food was quite another story.**As an appetizer, I ordered a bowl of French Onion Soup. I saw the presentation on the menu, but my serving was quite different. It looked to be about a cup or less with the bread and cheese floating on top instead of covering the whole serving. It was delicious though.**For an entree, I ordered the Oriental Chicken Salad. When I got my order, once again, the salad serving was quite a bit less (not the usual portion I have received at other Applebees). Also, I wasn’t asked if I wanted grilled or fried chicken for the salad. They served the grilled and the portion was generous.**When the bill came, the amount was $**.**. We paid with two **’s and received $**.** as change. If you are going to keep the loose change*round up, I feel that the customer should be advised.**Very disappointed. Linda Trevino
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