My mother had * exterior doors and * storm doors replaced in December*January. They are...
GetHuman-jkbulin's customer service issue with Andersen Windows from May 2018
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The issue in GetHuman-jkbulin's own words
My mother had * exterior doors and * storm doors replaced in December*January. They are great except that yesterday the electricity went off, for * hours, due to a fire in the neighborhood so... no air conditioning. We went to slide the glass down on the storm doors to let a breeze through the house and * of the doors worked wonderfully but the third did not have the screen attached to the slide down window. When it was unlatched it slammed down due to the weight of the glass. The screen is on the roller at the top of the door but obviously does not accomplish anything. We do not have any proof of purchase at the doors were installed by the siding company that did all the work on the house. I do know that the contractor got the doors at Home Depot here in Amarillo. Thank you for your help. Jim Bulin
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