My mother had * exterior doors and * storm doors replaced in December*January. They are...

GetHuman-jkbulin's customer service issue with Andersen Windows from May 2018

2 views
 | 
187 similar
 | 
0 following
Help with my Andersen Windows issue
First: share to improve GetHuman-jkbulin's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jkbulin's next move: call Andersen Windows.
The best way to get your problem resolved is to tap the button below to start calling Andersen Windows. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-jkbulin may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-jkbulin's own words
My mother had * exterior doors and * storm doors replaced in December*January. They are great except that yesterday the electricity went off, for * hours, due to a fire in the neighborhood so... no air conditioning. We went to slide the glass down on the storm doors to let a breeze through the house and * of the doors worked wonderfully but the third did not have the screen attached to the slide down window. When it was unlatched it slammed down due to the weight of the glass. The screen is on the roller at the top of the door but obviously does not accomplish anything. We do not have any proof of purchase at the doors were installed by the siding company that did all the work on the house. I do know that the contractor got the doors at Home Depot here in Amarillo. Thank you for your help. Jim Bulin
GetHuman-jkbulin did not yet indicate what Andersen Windows should do to make this right.
I have an issue with Andersen Windows too
How GetHuman-jkbulin fixed the problem
We are waiting for GetHuman-jkbulin to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Andersen Windows's attention and get better help faster. Tap below to get started.
Having Andersen Windows issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Andersen Windows email you?
This email address isn't valid
Follow this issue
See how GetHuman-jkbulin fixes it.
This email address isn't valid

Andersen Windows

Customer service issue
Reported by GetHuman-jkbulin
May 26th, 2018 - 6 mons ago
I have an issue with Andersen Windows too
Not resolved
Seen by 2 customers so far
Similar issue to 187 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-jkbulin started working on this issue
May 26th 5:54pm