I booked my room for ten days at American value inn located at **** Broadway Blvd, Garl...

GetHuman-makasijo's customer service issue with America's Best Value Inn from December 2018

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The issue in GetHuman-makasijo's own words
I booked my room for ten days at American value inn located at **** Broadway Blvd, Garland, TX, *****. The outside of the room was nasty trash all over. When stepped In the room there was a strong bad smell. The wall by the air conditioner was molded. The mattress full of huge stains. I took pictures and showed them to the guy at front desk and this guy was so rude talking about why I was checking the room. He told me customer not allowed to check the mattress or cleanliness issues it’s against their policy. I asked him showing him pictures if he can sleep in a horrible bed like that . I will email you the pictures of this room . This hotel is dangerous for people health. You guys need to do something about it before it too late. Please send me your email address so I can email you the pictures. Looking forward to hear from you .

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America's Best Value Inn

Customer service issue
Reported by GetHuman-makasijo
Dec 27th, 2018 - 2 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 72 others
0 customers following this

Timeline

GetHuman-makasijo started working on this issue
Dec 27th, 2018 4:18pm
GetHuman-makasijo shared this issue with friends on Facebook
Dec 27th, 2018 4:22pm