On May **,**** Hotel management started shutting the hot water off for the entire day a...

GetHuman-detrickp's customer service issue with America's Best Value Inn from June 2018

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The issue in GetHuman-detrickp's own words
On May **,**** Hotel management started shutting the hot water off for the entire day and I had to bathe my **month old grandson in cold water . On May **,**** and May **,**** I paid out my pocket for my families room. I told the female manager that we shouldn't be paying taxes anymore and can I get a deal on our room she charged me $*** for *days that really didn't make any sense to me. On May **th **** I was told that I I could feed my grandson a bowl of cereal because we were on a voucher.She told me that the maids had to clean my room because homeless people are real dirty. Then she looked me in my face and said you people scare the guest who are getting ready to check in .She said that when we sit on the stairs and smoke she sa id the guest come to her office and complain about us sitting on.the. She said You People are really getting. Tired of looking at us on the stairs they were afraid that we were going to do something to them.The are discriminating against the homeless. The way that I have been treated by management I really don' like being around people. I told the sheriffs outreach program what was going on and I also told our social worker about everything that is going . My social worker told me to find me a good discrimination attorney .I have a attorney now and he told me that I have a very good case. I am not the only person who feels like I do. When she kept on sAying you people. That word you people I'd is raciest to me. What I would like one happen is that me and my family get compensated for all the ******** that I have had to deal with. And how do I no that this hotel discriminate against homeless people. When I paid cash things were different. But as soon as I give here a voucher she was back to treating us like we are the the Lowest thing on the totem pole.What I would like to happen is that Cooperate office to compensate me for there we management doing that dumbshit. There are * other families that want my attorney to repersent them. My attorney is going on Monday to the court house to file the nessary paperwork for the law suit. I am taking your hotel to court for discrimination and for that You people statement.etc. I have documented everything that has happened here at this **** hole.What would like my money back for the *dsys that I paid out my pocket for a room. I also would like to stay a free month at one of your other hotels not ABVI. I would like to be reimbursed for my phone

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America's Best Value Inn

Customer service issue
Reported by GetHuman-detrickp
Jun 3rd, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 189 others
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GetHuman-detrickp started working on this issue
Jun 3rd, 2018 7:12am